What you need
- A MAG device (for example MAG 322, 424, 524 series)
- The MAC address — printed on the sticker underneath the box, starting 00:1A:79
- Portal URL from Sonix after your MAC has been registered
Recommended player apps
These players are made by independent developers and are not affiliated with Sonix. Pick one — you only need one.
- Built-in MAG portal
Install the player
- 1Connect the box to your TV by HDMI and to your router — Ethernet is strongly recommended.
- 2Note the MAC address from the label, or from Settings → System information on the box.
- 3Send the MAC address to Sonix support (or enter it in the trial or checkout form) so it can be registered with your subscription.
Install apps only from official app stores or the developer’s own website. We never ask you to download files from unofficial sources.
Sign in with your Sonix details
Your account or trial email contains everything you need. Keep it open on your phone while you type.
- 1On the box, open Settings → Servers → Portals.
- 2Enter a name in Portal 1 name (for example “Sonix”) and type the portal URL exactly as provided in Portal 1 URL.
- 3Save, go back and select Restart portal or reboot the box. The portal loads with your channels.
Supported login methods
Portal / MAC address
Your device’s MAC address is registered on our side, then you enter the portal URL we provide.
Your account details tell you which method to use. If you’re unsure, ask support.
Set up the TV guide (EPG)
- Guide data comes from the portal automatically. If times look wrong, set the correct time zone in Settings → System settings → Time settings, then restart the portal.
Common problems on MAG box
“STB blocked” or “not registered”
The MAC on the box must match what we registered exactly. Contact support with a photo of the label.
Portal loads slowly
Use Ethernet and check for firmware updates in Settings → Software update.